F.A.Q.'s
- How long have you been in business?
- We have been serving the Tuscarawas Co. area and beyond since June 1999.
- What separates you from other DJs?
- We believe in entertaining our audience, not just playing music. We also know that great customer service and professionalism goes a long way.
- How many DJs do you employ?
- We have two Lead DJs/MCs on staff owner Don Liedtke and partner Bob Hickman. Both have over 10 years of DJ experience in the industry.
- How do I book your company for our event?
- Just give us a call. We can the talk about your event and go over the details and price. We will then send you a contract for you to look over and sign. Then send it back along with the required deposit. Once we receive both the contract (signed) and deposit, your date us 100% secured with us.
- Can we meet with you before we sign the contract?
- Absolutely, in fact we prefer to meet with potential clients before they sign. Feel free to call us and arrange a meeting.
- What's included in your pricing?
- All of our standard rates/packages include setup/tear-down, professional sound equipment, wireless microphones, professional lighting, and of course the DJ. (Wedding rates include both a MC and DJ.)
- Do you have any other fees other than the hours you perform?
- Yes, in some cases we charge a travelling fee and/or a stair fee. The travelling fee will apply to events further than 30 miles from our office location. The stair fee applies to venues with more than (5) steps leading to the DJ setup area. Call or email for more information.
- How long does it take you to set-up/ tear-down?
- For a standard event, it takes approximately 30-45 minutes. However, we prefer to arrive at the venue at least 1.5 hours before the guests arrive. The extra time allows us to react to any unforeseen circumstances should they arise. Earlier set-up times are available by speaking to your DJ before the event.
- Can we choose our DJ?
- Yes, only if the DJ in question has not already been requested for another event.
- What if our DJ cannot make it to our event or equipment breaks down?
- In over 10 years we have never missed an event of had any circumstances where services could not be provided. But, unforeseen accidents or problems do occur in life. That is why we always have back-up equipment and DJs capable of coming to the rescue at the last moment if necessary. We promise to do everything humanly possible to make sure your event goes as planned. If we do fail, you will be refunded your entire balance and receive another event of equal value free-of-charge at another date.
- Are you insured?
- Yes. We have liability coverage at every event that we perform.
- When are your office hours? When is the best time to call?
- We believe in being accessible to all of our clients and potential clients as much as possible. We do not have set office hours, but you are welcome to call between 8:00 am and 12:00 pm. If no one answers, please leave a message and we will get back to you as soon as possible. We also check our e-mail several times a day.
- What will the DJs wear to our event?
- We dress as formal or informal as the event requires. For weddings we typically wear a suit, tie, and matching vest. For more casual events, we wear khakis or jeans and a polo shirt with our company logo. If you would like us to wear special attire to your event please let us know. We are happy to work with our clients to suit their needs.
- Are we able to extend our contracted amount of hours the night of the event?
- Yes. We are happy to continue our services as long as the client wishes to have us perform. Additional time is available in half-hour rates based on the type of event.
If there is a question that we still have not answered, please call or e-mail us. We are happy to answer any questions/concerns you may have.
Thank you,
MJE